Privacy Policy

Last Updated: 10/19/2026

Rooted Integrative Medicine, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our digital forms.

Information We Collect
We collect personal information that you voluntarily provide to us when you fill out forms, register an account, book an appointment, or communicate with us. This information may include:

Name, email address, phone number, and physical address.
Billing and payment information (processed via secure third-party processors like Stripe).
Any other information you choose to provide in text boxes or custom fields.

We also automatically collect certain information when you navigate our site, including your IP address, browser type, operating system, and tracking data via cookies.

How We Use Your Information
We use the collected information to:

Provide, maintain, and improve our services.
Process transactions and send confirmations.
Send customer support updates and administrative messages.
Send promotional and marketing communications (where permitted by law).
Fulfill legal, regulatory, or compliance obligations.

SMS and Mobile Communication Compliance

If you provide your phone number and opt-in to receive text messages from us, please note:
SMS Consent and Opt-In: We collect phone numbers exclusively to send transactional updates, appointment reminders, and promotional offers as consented to by you.
No Sharing of SMS Data: Mobile information and SMS opt-in data will not be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes under any circumstances.
Opt-Out: You can cancel the SMS service at any time by texting "STOP" to any mobile message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

Data Security

We use industry-standard technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure. However, no electronic transmission over the internet can be guaranteed 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at the email provided below.

7601 Office Plaza Dr South, Suite 115

West Des Moines, IA 50266

(515) 344-4497